Per-pet records with coat notes and service history, recurring appointment cadence, and review follow-ups — on a flat subscription with no marketplace fees.
Pet groomers work on a regular cycle — most clients return every six to eight weeks — and the difference between a client who feels looked after and one who doesn't is whether you remember their dog. Avro keeps the full service history, coat notes, and owner preferences in the CRM, alongside a calendar that runs the appointment cadence automatically.
Detailed client records, per animal. The CRM stores each pet's service history, coat type, breed, temperament notes, and any owner preferences against the client record. Every visit, the notes are there before the appointment starts.
Recurring appointments without manual re-booking. Set each client's grooming cadence — every six weeks, every eight weeks — and the next appointment lands on the calendar automatically. No chasing clients to rebook, no gaps in the schedule.
Client-review follow-ups run themselves. After each appointment, Avro drafts a follow-up prompting the client to leave a review. You decide when it goes; the copy is already there.
No marketplace fees or payment cuts. Avro is a flat subscription — $99 a month for four or more staff, nothing on top per transaction. No commission on bookings, no marketplace listing model.
A client books in for their standard groom. The appointment appears on the calendar with the pet's name and coat notes visible in the preview. When they arrive, you open the client record and the previous visit's notes are there — last cut, any sensitivities, owner preferences.
The groom is done. You mark the job complete, and the invoice goes out from the same view. A few days later, the client-review follow-up drafts automatically.
Six weeks pass. The next appointment lands on the calendar without anyone needing to rebook.
Free — up to 3 staff, including the owner. Calendar, CRM, jobs, quotes, invoices. No credit card required.
Pro — $99/mo for 4 or more staff. Adds unlimited Reports, Markup & Measure, client-review follow-ups, and accounting integrations (Xero, QuickBooks, MYOB).
Enterprise — 6 or more staff. Talk to us.
Save 75% your first year — $297 paid upfront. Pro annual. Limited to the first 1,000 customers. After cap, annual reverts to $1,188/yr.
Can I store individual notes for each pet? Yes. The CRM holds detailed records per client — coat type, temperament, service history, owner preferences. Notes are visible before the appointment starts so nothing has to be asked twice.
How does recurring appointment scheduling work? Set each client's grooming cadence once. Avro generates the next appointment on the right date automatically. You can adjust the cadence per client without touching anyone else's schedule.
Does the free tier work for a sole trader or small grooming business? The free tier covers up to 3 staff including the owner — calendar, CRM, jobs, quotes, and invoices at no cost. No credit card required.
How do client-review follow-ups work? After a job is marked complete, Avro drafts a follow-up message prompting the client to leave a review. You review and send; the copy is already there.
Does Avro charge a commission or marketplace fee? No. Avro is a flat subscription. There are no per-booking commissions or payment processing cuts on top of the plan price.
Does the Android app work for managing appointments on the go? Yes. The Android app gives full access to the calendar, client records, and invoicing. iOS is in development and coming soon.
Start free today — no credit card required.