Recurring service contracts on the calendar, full client and equipment history in the CRM, and a portal where commercial clients check their own records.
HVAC businesses run on recurring contracts and scheduled maintenance. Avro handles the service cadence, client records, and invoicing across a mix of residential and commercial clients — without per-user billing that stings every time a new technician joins.
Recurring service contracts run without manual follow-up. Set the maintenance cadence per client once — quarterly filter changes, annual system services, scheduled commercial checks — and the job lands on the calendar on the right date automatically. The scheduling panel flags what's overdue and how long it has been outstanding.
Commercial clients can check their own service records.
The customer self-serve portal at /portal/[client_id]/ lets property managers and commercial clients view their service history and upcoming scheduled visits without needing to call. The record is accurate and up to date from the last completed job.
Full job and client history in the CRM. Every callout, service, and quote is logged against the client record. Technicians can see what was done on the previous visit before they arrive. Notes on equipment, access, and service requirements stay with the property.
Flat pricing when you bring on seasonal staff. Pro is $99 a month for four or more staff, regardless of how many technicians are on the team. Adding seasonal workers during peak periods does not change the monthly bill.
A commercial property manager has four units on quarterly maintenance contracts. When each contract was set up, the service cadence was set in Avro — the jobs have been appearing on the calendar every three months since. The technician assigned to the visit opens the job on Android, reviews the equipment notes from the last service, completes the work, and marks the job done. The invoice is generated from the completed job.
The property manager checks the service record via the self-serve portal the next morning. No phone call to the office needed.
At the end of the month, the Xero integration has the invoices reconciled without a manual export step.
Free — up to 3 staff, including the owner. Calendar, CRM, jobs, quotes, invoices. No credit card required.
Pro — $99/mo for 4 or more staff. Adds unlimited Reports, Markup & Measure, client-review follow-ups, and accounting integrations (Xero, QuickBooks, MYOB).
Enterprise — 6 or more staff. Talk to us.
Save 75% your first year — $297 paid upfront. Pro annual. Limited to the first 1,000 customers. After cap, annual reverts to $1,188/yr.
How does recurring maintenance scheduling work? When you add a client, you set the service cadence — quarterly, annual, monthly, or custom. Avro generates the next job on the right date. The scheduling panel shows overdue services and how long they have been outstanding, so nothing slips through.
Can commercial clients access their service history without calling me? Yes. The customer self-serve portal gives each client their own view of service history, upcoming scheduled visits, and outstanding invoices. Clients access it directly — no login to your system required.
Does the Android app give technicians full access in the field? The Android app covers scheduling, jobs, quotes, invoices, and client records in full — not a stripped-down version. iOS is in development and coming soon.
How does pricing work when I add seasonal staff? Pro is $99 a month flat for four or more staff. There is no per-user charge above three. Add seasonal technicians during peak periods without any change to the monthly cost.
Are accounting integrations included? Xero, QuickBooks, and MYOB integrations are all included at the Pro tier. No separate subscription required for any of them.
Does Avro work for businesses serving both residential and commercial clients? Yes. Residential and commercial clients are managed in the same CRM. Commercial clients with multiple properties can each have individual property records, service notes, and their own recurring cadences.